Returns & Exchanges
At Bio Sculpture, we stand behind the quality of our professional nail care products and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and unused items in their original packaging.
Initiate Your Request
Contact our customer service team via email with your order number and the specific professional beauty items you wish to return.
Prepare Your Package
Carefully pack the unused products in their original boxes, ensuring all seals are intact to prevent damage during transit.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing