Frequently Asked Questions
Everything you need to know about our premium nail care solutions.
What makes Bio Sculpture different from other gel systems?
Bio Sculpture is a professional-grade, health-focused gel system that is 10-free, vegan, and cruelty-free. Unlike standard gels, it mimics the natural nail's flexibility while providing strength and durability without damage.
How long does a Bio Sculpture manicure typically last?
When applied correctly by a professional or following our home-care guidelines, a Bio Sculpture treatment can last up to 3 weeks with a high-gloss finish and no chipping.
Do you offer international shipping?
Yes, we ship our products globally. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy for opened products?
Due to hygiene and safety regulations in the beauty industry, we can only accept returns on unopened and unused products within 30 days of purchase. If a product is defective, please contact our support team immediately.
Are Bio Sculpture products safe for sensitive skin?
Yes, our formulas are designed with nail health in mind and are free from harsh chemicals like formaldehyde, toluene, and DBP, making them suitable for most users with sensitivities.
Can I track my order once it has been shipped?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.